Create WebFile Username

This document covers creating usernames for WebFile accounts. Users will not be able to access the information in their WebFile account unless and until they create a username

Special Notes:

  • WebFile usernames must be at least six characters in length and may be no more than fifty characters in length.
  • WebFile usernames may only contain letters (a-z), numbers (0-9), dashes (-), underscores (_), at symbols (@), plusses (+) and periods (.).
  • WebFile usernames may not contain spaces.
  • The Username field is not case-sensitive. Therefore, “WEBFILEUSER” is the same as “webfileuser”.
  • New users will only have to choose a username on their first login. The WebFile system will store the username with the user’s account and they will be required to login with their username on all future logins.

Web Browser Technical Requirements

We recognize that our users may have various Internet Browsers and Operating Systems or devices. We like our visitors to have the best possible experience when using our applications. The Virginia Workers' Compensation Commission recommends Google Chrome for best results or any other modern web browsers with HTML5 and CSS3 compatibility.

NOTE: If you are using Microsoft Internet Explorer and still encounter problems, please verify that your browser is not operating in Compatibility Mode. For instructions on how to disable Compatibility Mode, Click Here.